Privacy policy

Privacy Policy

Last updated: [July, 2026]

At ORIRI, we value your privacy just as much as we value your trust.

This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

Who We Are

ORIRI is a Dutch wellness brand offering functional hydration products designed to support recovery, daily wellbeing and performance.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us.

Email: hello@oriri.shop

What Information We Collect

When you visit our website or place an order, we may collect the following information:

Information you provide

Name
Email address
Shipping and billing address
Phone number (if provided)
Payment information
Order history
Customer support enquiries

Information collected automatically

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Referring websites
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Process payments securely
Improve our website and services
Detect fraud and protect our business
Communicate with you regarding your order
Send marketing emails (only if you've opted in)
Comply with legal obligations

We only collect information that is necessary to provide our products and services.

Marketing Communications

If you subscribe to our newsletter, we may send you emails about:

New product launches
Exclusive offers
Wellness inspiration
Company updates

You can unsubscribe at any time by clicking the unsubscribe link included in every email.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep your shopping cart active
Measure website performance
Understand how visitors use our website
Personalise marketing where permitted

For more information, please see our Cookie Policy.

Payment Information

Payments are processed securely through Shopify and our authorised payment providers.

ORIRI does not store your full credit card or payment details.

Third-Party Services

To operate our business, we work with trusted service providers who process personal information on our behalf.

These may include:

Shopify (our ecommerce platform)
DHL (shipping and delivery)
Payment providers
Email marketing platforms (such as Klaviyo)
Analytics providers (such as Google Analytics)
Advertising platforms (such as Meta and Google Ads)

These providers only receive the information necessary to perform their services.

Data Retention

We retain your personal information only for as long as necessary to:

Fulfil your order
Meet legal and tax obligations
Resolve disputes
Improve our services

When your information is no longer required, it will be securely deleted or anonymised.

Your Rights

If you are located within the European Economic Area (EEA), United Kingdom or another jurisdiction with similar privacy laws, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict certain processing activities
Object to direct marketing
Withdraw consent where applicable
Request a copy of your personal data
Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at:

hello@oriri.shop

Data Security

We take appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access or disclosure.

While no online system can be guaranteed completely secure, we continuously work to safeguard your information using industry-standard security measures.

International Data Transfers

Some of our trusted service providers may process your information outside your country of residence.

Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology or legal obligations.

The latest version will always be available on this page.

Contact Us